Welcome, Hero!

Whether you’re visiting us for the first or hundredth time—welcome! We’re happy to see you. Here are a few resources to help get started with Hero.

Basic Support: Logging in and Reaching our Support Team

LOGIN TO THE HERO APP

Go to the Hero app home page, where schools, parents, and students can log in.

GET SUPPORT FOR HERO

Visit our support page for helpful resources and Hero contact information.

Hero User Training Resources

FACULTY TRAINING DECK

Download your slide deck template to help you introduce Hero to your faculty and staff.

BACK-TO-SCHOOL WEBINAR

View a previously recorded refresher training session, or register for a future live webinar.

HERO USER CHEAT SHEET

Our “Cheat Sheet” covers tips & best practices for Hero Users, like password help & how to download the app.

ENTERING A BEHAVIOR

Read the Quick Start Guide on one of our most frequently asked questions, “How do I enter a behavior in Hero?”

Taking a Closer Look at PBIS and Parent Engagement

PLAYBOOK | PBIS & HERO

Chart your course—from setting up your PBIS program to measuring success.

PLAYBOOK | ENGAGEMENT

Get started with Hero’s Parent + Student Engagement Tools.

Ways to Communicate to Parents and Staff about Hero

LETTER FOR PARENTS

Download this letter to help communicate to parents about Hero.

STAFF ANNOUNCEMENT

This announcement can be used to help inform your staff about Hero.

Hero How-to Videos and Quick Start Guides

HERO HOW-TO VIDEOS

Visit our Vimeo channel for some helpful software walk-throughs.

HERO QUICK START GUIDES

Need help? Check out our Quick Start Guides to get started.

Hero Marketing Assets: Logos and Posters

HERO POSTER DOWNLOAD

Need to print more Hero posters? Download this print-ready file.

HERO LOGOS & BADGES

Need a Hero logo for your website? Here are a few options.

Welcome Kit Items

Want to order t-shirts, lanyards, or other Hero SWAG? Fill out our order form.

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Our customers say it best.

  • "Our focus on improving school culture is paying off. Teachers report fewer behavioral problems, disciplinary referral rates have dropped, and more parents are choosing Finger Lake for their children’s education. "

    Susan Steele

    Principal, Finger Lake Elementary

  • "I've been doing this work for 23 years. There's no doubt in my mind that Hero has been a major contributor to all that is positive at Lyons Creek Middle School."

    Horace Hamm, Principal

    Lyons Creek Middle School

  • "Hero reminds me to always be doing what is expected of me and encourage my friends to do the same."

    Student

    Cleveland School of the Arts

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