Making the switch from PlascoTrac to
Hero has never been easier.

Hero is the future of PlascoTrac

For over a decade, our company has evolved—and so has the world of education. With the advent of increased technological capabilities, EdTech companies have become more accessible, efficient, and focused, and PlascoTrac is no exception. In January 2014, we launched Hero, cloud-based student behavior management software. The increased mobility and accessibility of Hero provides the true behavior analytics platform that gives you the capabilities of PlascoTrac, but is easier to scale and is accessible from anywhere on campus.

PlascoTrac will always be where we started, but we’re excited for the future with Hero.

If you know PlascoTrac, here's how Hero compares.


Student behavior tracking

Major incident tracking  

SIS integration

Parent letters and emails

Parent & Student push notifications  

Unlimited user licenses  

No installation required  

Android / iOS apps  

Accessible from any secure connection  

Feature lists are just that—feature lists. Hero opens the doors to a unique set
of school programs that just wouldn't be possible with PlascoTrac.

Customers are happy they switched

“I always joke with the school president—between Hero and PowerSchool, I’ve got the whole school in my pocket.”
- Mario Sazo, Dean of Students, Sacred Heart Cathedral Prep

If you make the switch from PlascoTrac to Hero, we will migrate your existing programs, retrain your staff, and give you six free months to make sure it's the right fit.

That sounds great!

Have a question? Reach out to us, we’re happy to talk it through.

Will I still be able to receive support for PlascoTrac from Hero K12?
Yes. Existing PlascoTrac customers will continue to have access to the same support resources, help desk, and phone and live chat support, just like before.

Will Hero K12 continue to support and update the PlascoTrac mobile apps?
Yes. Hero K12 stands behind the PlascoTrac solution and is committed to having available mobile apps for PlascoTrac customers.

I have an active maintenance agreement with PlascoTrac. Has anything changed with that?
Nope! All PlascoTrac contracts and agreements will be honored by Hero K12, and we’ll continue to offer maintenance agreements and renewals to PlascoTrac customers.

I need a new W9 from you guys, how do I get one?
No problem, you can download our current W9 here. If there are any other documents your district requires, just let us know. We want this to be as easy as possible for you.

But I love PlascoTrac and don’t want to change a thing!
That’s awesome! Nothing makes us happier than knowing we provide our customers with exactly what they need. We’d like to take this chance to assure you of this: For you, nothing will change. You’ll receive support and maintenance for PlascoTrac products just like you did before, the only difference will be that we answer the phone as Hero K12.

Our customers say it best.

  • "What Hero is able to do is offer a management system to problem solve on what’s working, what’s not, and how do you go about creating new systems and processes to overcome your challenges."

    Dr. Nikolai Vitti

    Superintendant, Duval County Public Schools

  • "Hero is changing the conversation. Where a teacher might be more apt to focus on certain behaviors in their classroom, this focuses them on school-wide behaviors that we want to see."

    Terry Connor

    Principal, Samuel Wolfson High School

  • "I feel that Hero is instilling positive reinforcement with the kids... In education, we're used to the culture of reinforcing negative behaviors. Now, we're creating a positive culture where students are publicly recognized. There's a reward system. They're recognized by their peers, they're recognized by the faculty and staff, they're recognized by their principal, and it starts to spread throughout the school."

    Carlos Alvarez

    Principal, Hialeah Educational Academy


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